[BESAdmin-Announcements] BigFix plans to leverage My HCL Software portal

[Announcements for BES Administrators]

Hello BigFixers!

As previously announced, in alignment with HCLSoftware strategy to
streamline and simplify product access and licensing for our customers,
BigFix is embracing the transition to My HCL Software (MHS).

Several HCL Software products are already available on MHS. HCL Software
received very positive feedback about MHS; our customers and partners
commented on the more intuitive and user-friendly interface and navigation
as well as how the streamlined design enabled their users to quickly and
efficiently find and download their supported HCLSoftware product releases.

For more details on MHS, read: What is My HCLSoftware?
<https://support.hcl-software.com/csm?id=kb_article&sysparm_article=KB0109011>

As it relates to BigFix specifically, MHS will replace the existing portal
for software downloads, license entitlement check and license allocation.
The BigFix team expects the impact on customers to be low, while the user
experience is greatly improved. In particular, no upgrade in product
version or product configuration change is required.

What is changing:

Access to the MHS Portal

Access to My HCL Software <https://my.hcltechsw.com/> is already available,
and granted with the same credentials currently in use for the existing
portal - you can go and test it out!

Software Downloads

BigFix product installers can be downloaded from MHS today. We suggest you
start trying that out to familiarize with the new interface. Installer
downloads will continue to be available on the previous portal for a few
more weeks.

License entitlement and allocation process

While the process remains substantially unchanged, it will be carried out
from the new interface starting from mid-June 2025.

Until then, you can continue to login to the previous portal to check
entitlements and update allocations as necessary.

When the switchover happens, the previous portal will be no longer
available, and entitlement and allocations will only be possible from the
MHS portal.

Another communication will be sent out in the next weeks to remind of this
change and confirm the switchover dates. The BigFix team is here to support
you during this transition.

Thank you for your continuing support of BigFix!
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