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<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;color:black">An upcoming release of BigFix WebUI
<b>will no longer </b></span><b><span lang="EN-US" style="font-size:12.0pt">function<span style="color:black"> on RHEL 6 and Windows Server 2008 R2</span></span></b><span lang="EN-US" style="font-size:12.0pt;color:black"> (WebUI Server component).
</span><span style="font-size:12.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;color:black">The Node.js library that the WebUI server leverages is being upgraded to stay current with support an security vulnerabilities. Current outlook for the delivery of this update is
<b>end of April 2021</b>.</span><span style="font-size:12.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span lang="EN-US" style="font-size:12.0pt;color:black">As a result, any BigFix WebUI server component installed on RHEL 6 and Windows Server 2008 R2 operating systems
<b>will stop working</b> after gathering </span><span lang="EN-US" style="font-size:12.0pt">the<span style="color:black"> WebUI sites update</span>, if automatic updates are enabled.</span><span style="font-size:12.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span lang="EN-US" style="font-size:12.0pt;color:black">This will affect you if the computer hosting the BigFix WebUI server runs on RHEL 6 or Windows Server 2008 R2</span><span lang="EN-US" style="font-size:12.0pt">,
<span style="color:black">regardless if it the same computer hosting BES Root Server, or a different computer.
</span><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;color:black">The mentioned operating systems are currently supported as WebUI server
</span><span lang="EN-US" style="font-size:12.0pt">only within BigFix 9.5 deployments.</span><span style="font-size:12.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;color:black"> </span><span style="font-size:12.0pt"><o:p></o:p></span></p>
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<span lang="EN-US" style="font-size:12.0pt;color:black">To address this situation, the WebUI Server must be moved to a computer running a newer operating system: RHEL 7 if your BigFix deployment is on RHEL; Windows Server 2012, 2012 R2, 2016 or 2019 if your
BigFix deployment is on Windows.</span><span style="font-size:12.0pt"><o:p></o:p></span></p>
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<span lang="EN-US" style="font-size:12.0pt;color:black">In order to do so, we are here providing a list of steps to be followed:</span><span style="font-size:12.0pt"><o:p></o:p></span></p>
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<span lang="EN-US" style="font-size:12.0pt">Prepare a computer with one of the operating systems listed above, to be destination of the new WebUI Server installation, with BigFix agent installed, matching requirements described here:</span><span style="font-size:12.0pt"><o:p></o:p></span></li><ul style="margin-top:0cm" type="circle">
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<span lang="EN-US" style="font-size:12.0pt"><a href="https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhelp.hcltechsw.com%2Fbigfix%2F9.5%2Fwebui%2FWebUI%2FAdmin_Guide%2Fc_hardware_requirements.html&data=04%7C01%7Calessandro.dinia%40hcl.com%7C19831f173c3f44702d9608d8f14165fb%7C189de737c93a4f5a8b686f4ca9941912%7C0%7C0%7C637524610468419871%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=a65A458kardI9EpQI5ChQ80lPepIUNQEmJHlRtgy%2BnE%3D&reserved=0" title="Original URL:
https://help.hcltechsw.com/bigfix/9.5/webui/WebUI/Admin_Guide/c_hardware_requirements.html
Click to follow link."><span lang="EN-GB">https://help.hcltechsw.com/bigfix/9.5/webui/WebUI/Admin_Guide/c_hardware_requirements.html</span></a></span><span style="font-size:12.0pt"><o:p></o:p></span></li><li class="MsoListParagraph" style="color:black;margin-top:0cm;margin-bottom:0cm;mso-list:l5 level2 lfo3">
<span lang="EN-US" style="font-size:12.0pt"><a href="https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhelp.hcltechsw.com%2Fbigfix%2F9.5%2Fwebui%2FWebUI%2FAdmin_Guide%2Fc_deployment_requirements.html&data=04%7C01%7Calessandro.dinia%40hcl.com%7C19831f173c3f44702d9608d8f14165fb%7C189de737c93a4f5a8b686f4ca9941912%7C0%7C0%7C637524610468419871%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=RXGWZoAr%2BK9ThqytIgBaWDTawb8gR4NZm0ix2kpAPSY%3D&reserved=0" title="Original URL:
https://help.hcltechsw.com/bigfix/9.5/webui/WebUI/Admin_Guide/c_deployment_requirements.html
Click to follow link."><span lang="EN-GB">https://help.hcltechsw.com/bigfix/9.5/webui/WebUI/Admin_Guide/c_deployment_requirements.html</span></a></span><span style="font-size:12.0pt"><o:p></o:p></span></li></ul>
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<span lang="EN-US" style="font-size:12.0pt;color:black">Uninstall the current WebUI Server component by running the<span class="apple-converted-space"> </span></span><b><span style="font-size:12.0pt;color:black;background:white">Fixlet 2557 - Remove WebUI Service<span class="apple-converted-space"> </span></span></b><span lang="EN-US" style="font-size:12.0pt;color:black;background:white">in
BES Support site</span><span lang="EN-US" style="font-size:12.0pt;color:black"> </span><span style="font-size:12.0pt"><o:p></o:p></span></li></ul>
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<span lang="EN-US" style="font-size:12.0pt">Using BigFix Console, identify the computer from which WebUI has been uninstalled, and retrieve any WebUI settings still stored in Computer Settings, as described here:</span><span style="font-size:12.0pt"><o:p></o:p></span></li><ul style="margin-top:0cm" type="circle">
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<span lang="EN-US" style="font-size:12.0pt"><a href="https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhelp.hcltechsw.com%2Fbigfix%2F9.5%2Fwebui%2FWebUI%2FAdmin_Guide%2Fc_access_webui_server_settings.html&data=04%7C01%7Calessandro.dinia%40hcl.com%7C19831f173c3f44702d9608d8f14165fb%7C189de737c93a4f5a8b686f4ca9941912%7C0%7C0%7C637524610468429826%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=1SXgWxHAXT1b74uRiFebHbLPxsZnTJI%2FhUwZTpHz0hw%3D&reserved=0" title="Original URL:
https://help.hcltechsw.com/bigfix/9.5/webui/WebUI/Admin_Guide/c_access_webui_server_settings.html
Click to follow link."><span lang="EN-GB">https://help.hcltechsw.com/bigfix/9.5/webui/WebUI/Admin_Guide/c_access_webui_server_settings.html</span></a></span><span style="font-size:12.0pt"><o:p></o:p></span></li></ul>
</ul>
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<span lang="EN-US" style="font-size:12.0pt;color:black">The WebUI settings are the ones starting with<span class="apple-converted-space"> </span><b>_WebUI.<span class="apple-converted-space"> </span></b>Take note of the settings and remove them.</span><span style="font-size:12.0pt"><o:p></o:p></span></p>
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<span lang="EN-US" style="font-size:12.0pt">Create the same Computer Settings from the point above on the computer chosen to be the new destination of the WebUI Server</span><span style="font-size:12.0pt"><o:p></o:p></span></li><li class="MsoListParagraph" style="color:black;margin-top:0cm;margin-bottom:0cm;mso-list:l4 level1 lfo9">
<span style="font-size:12.0pt">If you are installing the WebUI on a remote server and configuring WebUI to work with SAML, set the<span class="apple-converted-space"> </span><b>_WebUI_AppServer_Hostname</b><span class="apple-converted-space"> </span>key<span class="apple-converted-space"> </span></span><span lang="EN-US" style="font-size:12.0pt">on<span class="apple-converted-space"> </span></span><span style="font-size:12.0pt"> the
BigFix<span class="apple-converted-space"> </span></span><span lang="EN-US" style="font-size:12.0pt">Root S</span><span style="font-size:12.0pt">erver computer to the host name of the computer where the WebUI is<span class="apple-converted-space"> </span></span><span lang="EN-US" style="font-size:12.0pt">being<span class="apple-converted-space"> </span></span><span style="font-size:12.0pt">installed.<o:p></o:p></span></li><li class="MsoListParagraph" style="color:black;margin-top:0cm;margin-bottom:0cm;mso-list:l4 level1 lfo9">
<span lang="EN-US" style="font-size:12.0pt;background:white">Install WebUI Server on the new computer by running the fixlet “Install BigFix WebUI Service (version 9.5.x)”<b>,<span class="apple-converted-space"> </span></b>based on the version of your 9.5 deployment.
See here for more detail on installation procedure:</span><span style="font-size:12.0pt"><o:p></o:p></span></li><ul style="margin-top:0cm" type="circle">
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<span style="font-size:12.0pt"><a href="https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhelp.hcltechsw.com%2Fbigfix%2F9.5%2Fwebui%2FWebUI%2FAdmin_Guide%2Fc_before_running_fixlet_2556___i.html&data=04%7C01%7Calessandro.dinia%40hcl.com%7C19831f173c3f44702d9608d8f14165fb%7C189de737c93a4f5a8b686f4ca9941912%7C0%7C0%7C637524610468429826%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=m4niqfr4dC5KKymmaTlCEe6lGGqInyYgiHnUhWPNThY%3D&reserved=0" title="Original URL:
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<span lang="EN-US" style="font-size:12.0pt">Apply, if needed, certificates from a Certificate Authority. For more detail see here:</span><span style="font-size:12.0pt"><o:p></o:p></span></li><ul style="margin-top:0cm" type="circle">
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<span lang="EN-US" style="font-size:12.0pt"><a href="https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhelp.hcltechsw.com%2Fbigfix%2F9.5%2Fwebui%2FWebUI%2FAdmin_Guide%2Fc_ssl_cert_configuration.html&data=04%7C01%7Calessandro.dinia%40hcl.com%7C19831f173c3f44702d9608d8f14165fb%7C189de737c93a4f5a8b686f4ca9941912%7C0%7C0%7C637524610468439789%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=3Wv1ego4GtkHz5qjAnSjw0lbfVTmfMGA6IIdauMlisk%3D&reserved=0" title="Original URL:
https://help.hcltechsw.com/bigfix/9.5/webui/WebUI/Admin_Guide/c_ssl_cert_configuration.html
Click to follow link."><span lang="EN-GB">https://help.hcltechsw.com/bigfix/9.5/webui/WebUI/Admin_Guide/c_ssl_cert_configuration.html</span></a></span><span style="font-size:12.0pt"><o:p></o:p></span></li></ul>
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<span style="font-size:12.0pt">Note:<span class="apple-converted-space"> </span></span><span lang="EN-US" style="font-size:12.0pt">The installation</span><span class="apple-converted-space"><span style="font-size:12.0pt"> </span></span><span style="font-size:12.0pt">task
only installs the WebUI service, which will then automatically install and configure the rest of the WebUI. After this task is completed, you need to wait for the WebUI service to complete several post-installation operations before you can actually use the
WebUI.<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt"> </span><span style="font-size:12.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt"> In case you are unable to complete the steps above by 04/30, to allow WebUI to temporarily continue to work after that date, and only until the process is completed, you can
<b>disable WebUI automatic updates</b>. In order to do so, you have to:<o:p></o:p></span></p>
<ul type="disc">
<li class="MsoListParagraph" style="mso-list:l7 level1 lfo11"><span lang="EN-US" style="font-size:12.0pt">Ensure BigFix Root Server is at version 9.5.17 or later<o:p></o:p></span></li><li class="MsoListParagraph" style="mso-list:l7 level1 lfo11"><span lang="EN-US" style="font-size:12.0pt">Ensure Automatic Updates for WebUI are disabled, as described here:<o:p></o:p></span></li></ul>
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<ul type="circle">
<li class="MsoListParagraph" style="mso-list:l0 level2 lfo10"><span lang="EN-US" style="font-size:12.0pt"><a href="https://help.hcltechsw.com/bigfix/9.5/webui/WebUI/Admin_Guide/c_manage_application_updates.html">https://help.hcltechsw.com/bigfix/9.5/webui/WebUI/Admin_Guide/c_manage_application_updates.html</a><o:p></o:p></span></li></ul>
</ul>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt">The BigFix WebUI team<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:8.0pt;font-family:"Arial",sans-serif;color:gray;mso-fareast-language:EN-GB"> </span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:8.0pt;font-family:"Arial",sans-serif;color:gray;mso-fareast-language:EN-GB">Alessandro Dinia
</span></b><span lang="IT" style="font-size:8.0pt;color:black;mso-fareast-language:EN-GB"><img border="0" width="93" height="35" style="width:.9687in;height:.3645in" id="Picture_x0020_1" src="cid:image001.png@01D724CC.82D73830" alt="signature_726448625"></span><o:p></o:p></p>
<p class="MsoNormal"><span lang="IT" style="font-size:8.0pt;font-family:"Arial",sans-serif;color:gray;mso-fareast-language:EN-GB">Product Manager, BigFix</span><o:p></o:p></p>
<p class="MsoNormal"><span lang="IT" style="font-size:8.0pt;font-family:"Arial",sans-serif;color:gray;mso-fareast-language:EN-GB">Phone: +39 345 5906645
</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
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