<html><body>
<p><font size="4" face="Arial">The </font>Client Manager for Endpoint Protection<font size="4" face="Arial"> site will be updated to include the following changes:</font><br>
<br>
<font size="4" face="Arial">1. File Changes:</font><br>
<font size="4" face="OpenSymbol">• </font><font size="4" face="Arial">The "</font><b><font size="4" face="Arial">changeservicestartmode.exe</font></b><font size="4" face="Arial">" file will be removed from the site.</font><br>
<font size="4" face="OpenSymbol">• </font><font size="4" face="Arial">The "</font><b>BFMsgBox.exe</b><font size="4" face="Arial">" file will be removed from the site.</font><br>
<br>
<font size="4" face="Arial">2. Modification of the following Fixlet messages: </font><br>
<font size="4" face="OpenSymbol">• </font><font size="4" face="Arial">Forefront Endpoint Protection Service Not Running (ID: 11)</font><br>
<font size="4" face="OpenSymbol">• </font><font size="4" face="Arial">Symantec Anti-Virus Service Not Running (ID: 19)</font><br>
<font size="4" face="OpenSymbol">• </font><font size="4" face="Arial">eTrust (CA) Antivirus 7.x/8.x Not Running - Windows NT/2000/XP/2003 (ID: 30)</font><br>
<font size="4" face="OpenSymbol">• </font><font size="4" face="Arial">eTrust InoculateIT 6.0 Not Running (ID: 32)</font><br>
<font size="4" face="OpenSymbol">• </font><font size="4" face="Arial">Trend Micro OfficeScan Not Running - Windows NT/2000/XP/2003/Vista/2008/7/2008 R2 (ID: 33)</font><br>
<font size="4" face="OpenSymbol">• </font><font size="4" face="Arial">McAfee VirusScan Service Not Running (ID: 35)</font><br>
<font size="4" face="OpenSymbol">• </font><font size="4" face="Arial">Sophos Anti-Virus Not Running - 3.x/4.1x (ID: 52)</font><br>
<font size="4" face="OpenSymbol">• </font><font size="4" face="Arial">Sophos Anti-Virus Not Running - 6.x/7.x (ID: 54)</font><br>
<font size="4" face="OpenSymbol">• </font><font size="4" face="Arial">BigFix AntiVirus Not Running - Windows 2000/XP/2003/Vista/2008 (ID: 55)</font><br>
<font size="4" face="OpenSymbol">• </font><font size="4" face="Arial">ISS Proventia Desktop Not Running (ID: 63)</font><br>
<font size="4" face="OpenSymbol">• </font><font size="4" face="Arial">eTrust (CA) Antivirus 8.x Not Running - Windows XP/2003 (x64) (ID: 82)</font><br>
<font size="4" face="OpenSymbol">• </font><font size="4" face="Arial">Windows Defender Service Not Running (ID: 93)</font><br>
<font size="4" face="OpenSymbol">• </font><font size="4" face="Arial">eTrust Antivirus 7.x Not Running - Windows XP/2003 (x64) (ID: 95)</font><br>
<font size="4" face="OpenSymbol">• </font><font size="4" face="Arial">CA Anti-Virus/Total Defense R12 Not Running (ID: 117)</font><br>
<font size="4" face="OpenSymbol">• </font><font size="4" face="Arial">Sophos Anti-Virus Not Running - 9.x (ID: 119)</font><br>
<font size="4" face="OpenSymbol">• </font><font size="4" face="Arial">Forefront Client Security Service Not Running (ID: 123)</font><br>
<font size="4" face="OpenSymbol">• </font><font size="4" face="Arial">Removable Media: USB Storage Device Detected</font><font size="4" face="Arial"> (ID: 125)</font><br>
<br>
<font size="4" face="Arial">Reason for Update:</font><br>
<font size="4" face="Arial">The changes will be made to reduce the disk space used for storing site content on client machines.</font><br>
<br>
<font size="4" face="Arial">Expected Publishing Date:</font><br>
<font size="4" face="Arial">16 Jan 2012</font><br>
<br>
<font size="4" face="Arial">Actions to Take After The Content Is Published:</font><br>
<font size="4" face="OpenSymbol">• </font><font size="4" face="Arial">Gathering of the site will automatically show the updates made.</font><br>
<font size="4" face="OpenSymbol">• </font><font size="4" face="Arial">All custom Fixlets/Tasks using </font><b><font size="4" face="Arial">"changeservicestartmode.exe</font></b><b><font size="4" face="Arial">"/"</font></b><b>BFMsgBox.exe</b><b><font size="4" face="Arial">"</font></b><font size="4" face="Arial"> should be changed such that in the action, the </font><b><font size="4" face="Arial">"changeservicestartmode.exe</font></b><b><font size="4" face="Arial">"/"</font></b><b>BFMsgBox.exe</b><b><font size="4" face="Arial">"</font></b><font size="4" face="Arial"> file is downloaded from </font><a href="http://software.bigfix.com/download/bes/util/changeservicestartmode.exe"><u><font size="4" color="#000080" face="Arial">http://software.bigfix.com/download/bes/util/changeservicestartmode.exe</font></u></a><font size="4" face="Arial">.</font><br>
<font size="4" face="OpenSymbol">• </font><font size="4" face="Arial">Any open policy actions related to the Fixlets changed should be stopped and re-created to adapt the change.</font><br>
<br>
<font size="4" face="Arial">Application Engineering Team</font><br>
<font size="4" face="Arial">Tivoli Endpoint Manager</font><br>
</body></html>