<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=us-ascii">
<META content="MSHTML 6.00.5730.11" name=GENERATOR></HEAD>
<BODY>
<DIV><FONT face=Arial><FONT size=2><FONT face=Arial
size=2></FONT></FONT></FONT> </DIV>
<DIV><SPAN class=081474721-01032007><FONT face=Arial size=2>We have updated our
latest release to version 6.0.21 to include a small change that fixes a
gathering issue with the BES Relay and the BES Server. The previous 6.0.20
release had an update that fixed a rare issue that caused gathering to hang
(which would require that you restart your relay/rootserver service to restore
normal operation). Unfortunately, fixing this issue exposed another fairly rare
issue that also caused gathering to hang if certain specific timing events
occur.</FONT></SPAN></DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN class=081474721-01032007><FONT
face=Arial size=2></FONT></SPAN></FONT></FONT> </DIV>
<DIV><SPAN class=081474721-01032007><FONT face=Arial size=2>This gathering issue
will not affect all deployments and has a straight-forward resolution of
restarting the service (BESRelay or BESRootServer), but we deemed this fix
important enough to re-release a new version of BES because we consider even a
rare hang in the relays or rootserver to be a critical
issue.</FONT></SPAN></DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN class=081474721-01032007><FONT
face=Arial size=2></FONT></SPAN></FONT></FONT> </DIV>
<DIV><SPAN class=081474721-01032007><FONT face=Arial size=2>We try hard to avoid
releasing new BES versions so close together and we apologize for any
inconvenience this caused.</FONT></SPAN></DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN
class=081474721-01032007></SPAN></FONT></FONT> </DIV>
<DIV><SPAN class=081474721-01032007><FONT face=Arial size=2>It is recommended
that everyone with BES 6.0.20 Servers or Relays upgrade them to
6.0.21. The BES Console and BES Clients do not have
any significant changes from 6.0.20->6.0.21. All of the new performance
benefits and bugfixes that were in 6.0.20 are also in 6.0.21 and you are
encouraged to upgrade your components to take advantage of the new
changes.</FONT></SPAN></DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN
class=081474721-01032007></SPAN></FONT></FONT> </DIV>
<DIV><SPAN class=081474721-01032007><FONT face=Arial size=2>All the usual
upgrade notes apply to this version:</FONT></SPAN></DIV>
<DIV><SPAN class=081474721-01032007><SPAN class=081474721-01032007><FONT
face=Arial><FONT size=2>-----------------<SPAN
class=081474721-01032007>-----------------<SPAN
class=081474721-01032007>-----------------<SPAN
class=081474721-01032007>-----------------<SPAN
class=081474721-01032007>-----------------</SPAN></SPAN></SPAN></SPAN></FONT></FONT></SPAN></SPAN></DIV>
<DIV><SPAN class=081474721-01032007><FONT face=Arial size=2>All BES <SPAN
class=hl>6.0.21</SPAN> components are fully forward and backward compatible with
the previous 6.0.x components. Additional information about the update is
available at the bottom of the page at </FONT><A
href="http://support.bigfix.com/bes/changes/fullchangelist-6.0.txt"><FONT
face=Arial color=#0000cc
size=2>http://support.bigfix.com/bes/changes/fullchangelist-6.0.txt</FONT></A><FONT
face=Arial size=2>. <BR><BR>This upgrade is available to all BES customers at no
charge. As with all BES upgrades, you can upgrade any component manually or by
using Fixlet messages available on the BES Support Fixlet site. You will see
upgrade Fixlet messages for each BES component that is not yet upgraded. If you
are currently running BES 6.0, you can upgrade any or all of the components in
any order. For those customers at BES 5.1 or earlier, the upgrade pathway
remains the same and you should upgrade to BES <SPAN class=hl>6.0.21</SPAN>
whenever possible to take advantage of the newest features, optimizations, and
bug fixes.<BR><BR>Notes:<BR>- Manual upgrade instructions are available at
</FONT><A href="http://support.bigfix.com/bes/install/upgradebes.html"><FONT
face=Arial color=#0000cc
size=2>http://support.bigfix.com/bes/install/upgradebes.html</FONT></A><FONT
face=Arial size=2>.</FONT></SPAN></DIV>
<DIV><SPAN class=081474721-01032007><FONT face=Arial size=2>- The documentation
for BES 6.0 is available at </FONT><A
href="http://support.bigfix.com/product/"><FONT face=Arial color=#0000cc
size=2>http://support.bigfix.com/product/</FONT></A><FONT face=Arial
size=2>.</FONT></SPAN><SPAN class=081474721-01032007><FONT
color=#0000cc><BR></FONT><FONT face=Arial size=2>- The BES Relay Install Task
for 6.0 will be updated to deploy the newest BES Relay version.<BR>- If you need
access to the previous versions of BES (or the upgrade/install Fixlets for
previous versions) please go to </FONT><A
href="http://support.bigfix.com/bes/install/beswindowsarchive.html"><FONT
face=Arial
size=2>http://support.bigfix.com/bes/install/beswindowsarchive.html</FONT></A><FONT
face=Arial size=2>.<BR></FONT></DIV></SPAN>
<DIV><SPAN class=081474721-01032007><FONT face=Arial
size=2>Thanks,</FONT></SPAN></DIV>
<DIV><SPAN class=081474721-01032007><FONT face=Arial size=2>BigFix Product
Team</DIV></FONT></SPAN></BODY></HTML>