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<DIV><SPAN class=687162918-24042006><FONT face=Arial size=2>Hi
everybody,</FONT></SPAN></DIV><SPAN class=687162918-24042006><FONT face=Arial
size=2></FONT>
<DIV><BR><FONT face=Arial><FONT size=2>We are pleased to announce that BES 6.0
is now available<SPAN class=687162918-24042006>! </SPAN></FONT></FONT></DIV>
<DIV><FONT size=2><SPAN class=687162918-24042006></SPAN></FONT> </DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN class=687162918-24042006>BES 6.0 adds
many new features including baselining, improved computer grouping, application
usage tracking, dashboard overviews, and much more. Information about the new
features in BES 6.0 are available at <A
href="http://support.bigfix.com/bes/changes/changes-6.0.html">http://support.bigfix.com/bes/changes/changes-6.0.html</A> and
a more detailed changelist is available at <A
href="http://support.bigfix.com/bes/changes/fullchangelist-6.0.txt">http://support.bigfix.com/bes/changes/fullchangelist-6.0.txt</A>.</SPAN></FONT></FONT></DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN
class=687162918-24042006></SPAN></FONT></FONT> </DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN
class=687162918-24042006><STRONG>Upgrade
Process:</STRONG></SPAN></FONT></FONT></DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN class=687162918-24042006>Here are a few
commonly asked questions about the upgrade process. The upgrade process should
be quick and easy, but please pay careful attention to the notes to avoid
any problems:</SPAN></FONT></FONT></DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN class=687162918-24042006>- Every BES
customer with a current license is entitled to the upgrade at no
cost.</SPAN></FONT></FONT></DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN
class=687162918-24042006></SPAN></FONT></FONT> </DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN class=687162918-24042006>-
</SPAN></FONT></FONT><FONT face=Arial><FONT size=2><SPAN
class=687162918-24042006>Upgrades can be done using the Fixlet messages in the
BES Support site (there is a different Fixlet message for each BES component
upgrade). </SPAN></FONT></FONT></DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN
class=687162918-24042006></SPAN></FONT></FONT> </DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN class=687162918-24042006>- You can also
upgrade any or all the components manually using the instructions at <A
href="http://support.bigfix.com/bes/install/upgradebes.html">http://support.bigfix.com/bes/install/upgradebes.html</A>.</SPAN></FONT></FONT></DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN
class=687162918-24042006></SPAN></FONT></FONT> </DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN class=687162918-24042006>- The Fixlet
message to upgrade the BES Server / BES Consoles will be become relevant for
different companies over the next week or so. If you don't see the upgrade
Fixlet message relevant now, you can wait until they become relevant (at some
point in the next few days) OR you can add the custom setting <SPAN
class=relevanceString>"LimitedAvailability"="6.0"</SPAN> to your BES Server and
BES Consoles and the upgrade Fixlet messages will become relevant shortly after
the setting is added. </SPAN></FONT></FONT></DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN
class=687162918-24042006></SPAN></FONT></FONT> </DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN class=687162918-24042006>- You must
upgrade the BES components in a "top-down" fashion. The order is important:
</SPAN></FONT></FONT></DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN
class=687162918-24042006> - You must upgrade the BES Server
and BES Consoles at the same time.</SPAN></FONT></FONT></DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN
class=687162918-24042006></SPAN></FONT></FONT><FONT face=Arial><FONT
size=2><SPAN class=687162918-24042006> - You must upgrade the
BES Server before the upgrading the BES Relays.</SPAN></FONT></FONT></DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN
class=687162918-24042006></SPAN></FONT></FONT><FONT face=Arial><FONT
size=2><SPAN class=687162918-24042006> - You must upgrade the
BES Relays before upgrading the BES Clients (upgrade ALL relays before upgrading
ANY clients).</SPAN></FONT></FONT></DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN
class=687162918-24042006></SPAN></FONT></FONT> </DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN
class=687162918-24042006>- Earlier BES Clients and BES Relays are
reverse compatible with the newer BES Relays and BES Server so you do not need
to upgrade all the components at the same time as long as you upgrade in the
order noted above (however, some features will not be available until
all the components are upgraded).</SPAN></FONT></FONT></DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN
class=687162918-24042006></SPAN></FONT></FONT> </DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN class=687162918-24042006>- The BES
Client upgrade Fixlet message will only become relevant after the BES Server and
BES Relays are upgraded (it can take up to 6 hours for the BES Client upgrade
Fixlet message to become relevant after the BES Server/Relays are
upgraded).</SPAN></FONT></FONT></DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN
class=687162918-24042006></SPAN></FONT></FONT> </DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN
class=687162918-24042006></SPAN></FONT></FONT> </DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN class=687162918-24042006>If you have
any questions, please contact your support technician. Please also note that
with the release of BES 6.0, we will no longer support BES 4.1 and earlier
versions.</SPAN></FONT></FONT></DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN
class=687162918-24042006></SPAN></FONT></FONT> </DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN class=687162918-24042006>We encourage
all BES users to upgrade whenever possible to take advantage of the new features
and improvements.</SPAN></FONT></FONT></DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN
class=687162918-24042006></SPAN></FONT></FONT> </DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN
class=687162918-24042006>Thanks,</SPAN></FONT></FONT></DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN class=687162918-24042006>BigFix Product
Team</SPAN></FONT></FONT></DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN
class=687162918-24042006></SPAN></FONT></FONT> </DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN
class=687162918-24042006></SPAN></FONT></FONT> </DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2></FONT></SPAN> </DIV></BODY></HTML>