[BESAdmin-Announcements] BigFix ServiceNow Data Flow v1.2 is now available

[Announcements for BES Administrators]

The BigFix team is very pleased to announce the release of version 1.2 of BigFix ServiceNow Data Flows! This integration enables organizations to harness the wealth of near real-time endpoint data that BigFix makes available to automatically enrich ServiceNow(r) CMDB. Conversely, it also provides BigFix with access to endpoint metadata and business contexts defined in ServiceNow(r) CMDB. This enables you to:

Better discover, track, and understand your assets with BigFix endpoint data available in ServiceNow(r)
Quickly identify, prioritize, and remediate issues by having the business context of your endpoints (such as Department, Location, and Environment) from ServiceNow(r) directly within BigFix. Even deploy actions targeting these attributes!

The main features of this release are:

- Simplified Deployment, Configuration, and Management of ServiceNow Data Flows through Fixlets
  - You can now deploy as well as configure ServiceNow Data Flows through a single Fixlet to get up and running that much more quickly and easily! For more information, please see the [Deployment and configuration](https://help.hcltechsw.com/bigfix/10.0/integrations/Ecosystem/Quick_Start/t_depl_solution.html) section of the documentation
  - Additional Tasks are available to simplify upgrades, as well as general management and configuration of ServiceNow Data Flows including data synchronization schedules, credentials, and service states. Please see the [Fixlets and Tasks](https://help.hcltechsw.com/bigfix/10.0/integrations/Ecosystem/Install_Config/c_SN_Fixlets.html) section of the documentation for more information.

- Improved logging

Resolved Defect Articles:

- KB0096631: Mailboxes are not created as expected
- KB0098267: ServiceNow Dataflow not working if Computer ID changes
- KB0098476: ServiceNow dataflow mismatch

Published site version: 5

Useful links:
For more information, please see the [documentation](https://help.hcltechsw.com/bigfix/10.0/integrations/Ecosystem/Install_Config/integrations_imp_guide.html).
Join us to discuss on the BigFix Forum: https://forum.bigfix.com/t/bigfix-servicenow-data-flow-v1-2-is-now-available/42992
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