[BESAdmin-Announcements] BigFix Platform 9.2 will be End of Support on April 30th, 2022

[Announcements for BES Administrators]

Effective April 30, 2022, HCL will end service for BigFix Platform version 9.2.x. On this date, all updates to platform components will cease, including security patches.
This includes all BigFix Platform components (including Root Server, Relay, Client, Console, Web Reports) in version 9.2.x.

The BigFix team encourages customers to upgrade to the latest BigFix Platform release 10, which includes a wide array of new features such as:
· BigFix Insights, our data analytics platform (In Compliance and Lifecycle suites)
· API based laptop management for automated zero touch provisioning
· Multi-cloud management for endpoints in AWS, Azure and Google Cloud
· Improved user experience
· Increased performance
· The latest security updates
· And more….

All customers owning valid BigFix licenses and current S&S are entitled, under the same part numbers, to BigFix Platform version 9.5.x and version 10.0.x.

Note: BigFix Inventory product at versions 9.2.6 and above will still be supported, when it runs on a supported BigFix Platform version (9.5.x or 10.0.x).

Please refer to product documentation for product upgrade:
https://help.hcltechsw.com/bigfix/9.5/platform/Platform/Installation/c_upgrading1.html
https://help.hcltechsw.com/bigfix/9.5/platform/Platform/Installation/c_upgrading1_linux.html
https://help.hcltechsw.com/bigfix/10.0/platform/Platform/Installation/c_upgrading1.html
https://help.hcltechsw.com/bigfix/10.0/platform/Platform/Installation/c_upgrading1_linux.html

Don’t hesitate to reach out, through your HCL reference or customer support, if you have questions or need support with the upgrade process.

The BigFix team

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