[BESAdmin-Announcements] BigFix ServiceNow Data Flow is now available

[Announcements for BES Administrators]

The BigFix team is very pleased to announce the release of BigFix ServiceNow Data Flow! This integration enables organizations to harness the wealth of near real-time endpoint data that BigFix makes available to automatically enrich ServiceNow CMDB. Conversely, it also provides BigFix with access to endpoint metadata and business contexts defined in ServiceNow CMDB. This enables you to:

  *   Better discover, track, and understand your assets with BigFix endpoint data available in ServiceNow
  *   Quickly identify, prioritize, and remediate issues by having the business context of your endpoints (such as Department, Location, and Environment) from ServiceNow directly within BigFix. Even deploy actions targeting these attributes!

The main features in this release are as follows:

  *   Bi-directional data exchange of hardware asset information between BigFix and ServiceNow CMDB
  *   Configurable mappings to define what endpoint data is exchanged in both directions
  *   Weight-based algorithm for machine correlation
  *   Ability to perform data manipulation using transformations
  *   Preview data to be synchronized prior to changes being made in either system
  *   Ability to throttle updates

BigFix ServiceNow Data Flow is currently available with BigFix 10 Patch, Lifecycle, Compliance, or Inventory.

For more information, please reference the following:

  *   Documentation: https://help.hcltechsw.com/bigfix/10.0/integrations/index.html
  *   Forum: https://forum.bigfix.com/t/bigfix-servicenow-data-flow-is-now-available/34144

- The BigFix Ecosystem Team
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