[BESAdmin-Announcements] Content Modification Announcement - BES Support - Updated BES Client Diagnostics

[Announcements for BES Administrators]

BigFix has modified content in the BES Support site. Fixlet messages 353
and 354 have been updated for a new version of the BES Client
diagnostics:

- Added collection of Client Usage Profiler data if present. 
- Added collection of SiteData files and uses the SiteDataReader tool if
available to generate the full human readable XML files. 
- Changed diagnostics output format to include computer name in the
diagnostics folder path. Makes it easier to find the uploads on the BES
Server. 
- Added compression of the EMSG log on collect to save disk space.
Increased the collection cutoff size from 20 to 50 MB. 
- Fixed bugs with reading property questions and answers. Diagnostics
now reads all properties/answer sets correctly. 
- Decreased output result size to 1-5 MB on average by removing
collection of external site data, download data, archive data.
- Improved run time (0-2 minutes average). 
- Added support for Vista and Server2008. 
- Removed collection of free space of drives, this check generated
blocking windows errors in some cases. 
- Changed all tool commandline options to use short options (-o) instead
of long names (--override). 
- Tool no long causes pop-ups when run through a Fixlet. 
- Updated the BES Support task #353 to match the current behavior.
(smaller uploads, new commandline, no popup warning message, downloads
SiteDataReader.exe)


BES administrators are encouraged to verify open actions and synchronize
baselines that contain the modified content.  Instructions for
synchronizing baselines can be found here:
http://support.bigfix.com/cgi-bin/kbdirect.pl?id=401.  Please contact
BigFix Technical Support if you have any questions regarding this
change.

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BigFix Application Engineering Team